Top mobile computing faqs
Global
Device doesn't connect to WiFi - Date and Time is off
Device is in Airplane Mode and WiFi Disabled - Disable Airplane Mode
Zebra or Honeywell corded/cordless scanners not sending data properly or not adding tab/enter when paired to wearable or fork truck computer - scan configuration code again (model and WMS specific)
What is on my Home Screen - Launcher Items
Device screen frozen on boot up - Factory Wipe and Re-Enroll into AirWatch
JDA WMS
I need a Terminal ID for JDA+RPD - Email HCL JDA Run Team
WMS_JDA+RPD or Keyboard or Scanner input is extremely slow, rebooting solves it but it returns - Velocity version 2.1.29+ needed
WMS_JDA+RPD screen shows Reconnecting, Please wait... - Host address incorrect, Host address incomplete, DNS not resolving or wrong port
WMS_JDA+RPD login screen is incorrect - Answerback value (Term ID) is not entered or wrong
WMS_JDA+RPD login screen is too small on fork truck computer - Screen rows/columns in JDA maintenance is incorrect
How do I toggle the keyboard or exit session on a Honeywell VM1A in WMS_JDA+RPD? Orange Function Key plus F5 or F10
Screen is stuck on "Looking for work" - this is normal, hit F1 to back out to previous menu(s)
I need to remotely shut down a session - JDA/BlueYonder step by step process
Legacy wms
I need a Terminal ID for WMS_Legacy - Email HCL JDA Run Team
WMS_Legacy Keyboard or Scanner input is extremely slow, rebooting solves it but it returns - Velocity version 2.1.29+ needed
WMS_Legacy screen shows Reconnecting, Please wait... - Host address incorrect, Host address incomplete, DNS not resolving or wrong port
WMS_Legacy doesn't bring up login screen - Answerback value (Term ID) is not entered
WMS_Legacy login screen isn't correct - Answerback value (Term ID) is incorrect
WMS_Legacy login screen is too small on fork truck computer or wearable - Screen rows/columns in WMS maintenance is incorrect
Webdynpro
WebDynPro gives a "too many redirects" error after logging in - User agent string is incorrect/missing
WebDynPro is getting slow and performance lagging - Make sure the "Cancel all existing logons" box is checked before logging in
WebDynPro is slow and showing multiple logins already in place - Weekly or even every other day, login to the application on a PC and log out from all devices there.
JDE & Future 3
JDE web login screen isn't formatted for device screen size - host URL or user agent string is incorrect/missing
How do I TAB or ENTER in JDE or Future 3 on a Zebra TC8300? The 2nd Trigger is mapped specific to JDE or Future 3
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